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Delivery

Welcome to L'Arc Gallery! We are committed to delivering your orders promptly and ensuring a seamless shopping experience. Please read our shipping policy below for detailed information on our delivery process.

Shipping Timeframe:

  • Standard Shipping: All orders will be delivered within 5-7 business days.
  • Processing Time: Orders are processed within 1-2 business days before being shipped out. You will receive a confirmation email once your order has been dispatched.

Shipping Rates:

  • Domestic Shipping: A flat rate of 10$ is charged for all domestic orders.
  • International Shipping: We currently do not offer international shipping.

Order Tracking:

  • Once your order has been shipped, you will receive an email with a tracking number and a link to track your order.
  • You can also track your order status by logging into your account on our website.

Shipping Carriers:

  • We partner with reliable shipping carriers to ensure your order is delivered on time. The carrier used will be specified in your shipping confirmation email.

Delivery Issues:

  • Delayed Orders: If your order is delayed beyond the expected delivery timeframe, please contact our customer service team at [customer service email] for assistance.
  • Lost or Damaged Orders: If your order is lost or arrives damaged, please reach out to us immediately with your order number and details of the issue.

Address Accuracy:

  • Please ensure that your shipping address is accurate and complete. L'Arc Gallery is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Contact Us:

  • For any questions or concerns regarding your order, please contact our customer service team at larc_gallery@outlook.com. We are here to assist you and ensure your shopping experience is delightful.

Thank you for choosing L'Arc Gallery. Happy shopping!