Delivery
Welcome to L'Arc Gallery! We are committed to delivering your orders promptly and ensuring a seamless shopping experience. Please read our shipping policy below for detailed information on our delivery process.
Shipping Timeframe:
- Standard Shipping: All orders will be delivered within 5-7 business days.
- Processing Time: Orders are processed within 1-2 business days before being shipped out. You will receive a confirmation email once your order has been dispatched.
Shipping Rates:
- Domestic Shipping: A flat rate of 10$ is charged for all domestic orders.
- International Shipping: We currently do not offer international shipping.
Order Tracking:
- Once your order has been shipped, you will receive an email with a tracking number and a link to track your order.
- You can also track your order status by logging into your account on our website.
Shipping Carriers:
- We partner with reliable shipping carriers to ensure your order is delivered on time. The carrier used will be specified in your shipping confirmation email.
Delivery Issues:
- Delayed Orders: If your order is delayed beyond the expected delivery timeframe, please contact our customer service team at [customer service email] for assistance.
- Lost or Damaged Orders: If your order is lost or arrives damaged, please reach out to us immediately with your order number and details of the issue.
Address Accuracy:
- Please ensure that your shipping address is accurate and complete. L'Arc Gallery is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Contact Us:
- For any questions or concerns regarding your order, please contact our customer service team at larc_gallery@outlook.com. We are here to assist you and ensure your shopping experience is delightful.
Thank you for choosing L'Arc Gallery. Happy shopping!